Frequently Asked Questions

Since our sneakers are consigned, all sales are final. We do not offer returns or exchanges unless there is an error on our part, such as shipping the wrong item.

Yes, every sneaker we sell is thoroughly authenticated by our experts to ensure its authenticity. We take pride in offering only genuine products.

We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

We accept major credit cards, PayPal, and Apple Pay for online purchases. In-store, we also accept cash and contactless payments.

If you receive the wrong item or size, please contact us immediately with your order number and photos of the sneakers. We’ll work quickly to resolve the issue and ensure you get the correct item.

Our pricing is based on market demand, condition, and recent sales data for each specific sneaker. We aim to price competitively to ensure a fair deal for both buyers and consignors.

Yes, we offer a buyout option for select sneakers. You can bring your sneakers in-store for an evaluation, and we’ll make you an offer to purchase them outright.

We guarantee the authenticity of every pair of sneakers we sell. Each pair is carefully inspected by our authentication team, and we provide this guarantee so you can shop with confidence.

To maintain the value of your sneakers, store them in a cool, dry place away from direct sunlight. Avoid wearing them in harsh conditions, and clean them regularly with appropriate products.

Yes, we offer store credit as an option if you prefer to trade in your sneakers rather than receive cash. Store credit can be used both online and in-store.

We recommend checking the sizing guide on our website. If you're unsure, consider visiting our store to try on similar styles or reading reviews online for sizing advice.